Office Information

Location

2727 South 144th St., Suite 235
Omaha, NE 68144

Phone 402-991-5511
Fax 402-330-4897

Office Hours

Monday, Tuesday, Wednesday and Thursday
8 a.m. to 4 p.m.

Appointments
Office visits are by appointment only. We will try to make yours as convenient as possible.

Telephone
Our telephone policies are designed to allow us to take proper care of our patients with a minimum of interruptions. If you call to speak with Dr. Kuhn, a staff member will ask you several questions to determine the nature of the call. The office staff should be able to answer most of your questions. If not, Dr. Kuhn will be consulted and your call will be returned as soon as possible.

Emergency/Urgent Care
If facing a life threatening situation, please go to your nearest hospital emergency room or call 911 for assistance. When problems arise outside of normal office hours, please call our office number, 402-991-5511. This number is transferred to voice mail after hours and instructions as to how to reach Dr. Kuhn are available there. She or the provider on call, will be available 24 hours a day for urgent non-life threatening matters.

Prescriptions & Refills
To request a prescription refill, please have your pharmacist call our office. Requests for medication refills after normal office hours are on an emergency basis. Prescriptions and refills are issued during office hours only. Outside of office hours, when your medical record is not available, it is difficult to determine if the medication is appropriate or indicated.

Medical Records
Your medical records are maintained in strict confidence. No information will be released without your signed consent. Our standard practice is to provide your primary care physician with a report of our findings and treatment plans. Upon your request, we will not send such a report.

Hospital Care
If you should require hospitalization, Dr. Kuhn will transfer your care to the hospitalists and psychiatrists on staff. Once you have been admitted to the hospital, their psychiatric staff will assume primary responsibility for your care. In accordance with required practice, Dr. Kuhn will coordinate with your hospital care-givers and monitor your case. Office personnel will help to arrange your admission and assist in answering your questions.

Billing & Insurance
Payment for office services is expected at the time of each visit, if you do not have insurance. An itemized statement of your charges will be provided upon your request. MasterCard, Visa, and Discover cards are accepted. If you have insurance coverage, we will file the claim for you. Any co-payment amount must be paid at the time of service. Please bring any required referral forms with you or you will be responsible for your charges. A statement will be sent for any balance due, and your prompt payment will be appreciated. Even though a patient may have insurance and benefits are payable, the insurance contract is between the patient and the insurance company. Therefore, the prompt payment of our fees remains the direct responsibility of the patient.

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